Meeting with the Chief Executive of Incommunities, Imran Hussain MP has secured a commitment from Incommunities to complete their extensive repairs to Waryn House in Thorpe Edge within the next month.

In March 2022, Imran visited Waryn House, a residential high-rise tower block in Thorpe Edge managed by Incommunities, following an invitation from local residents who had contacted Imran about their fears and serious concerns around the failure of Incommunities to undertake proper maintenance of the building.

This lack of maintenance had left the building in a serious state of disrepair putting the health, wellbeing and safety of residents at risk, with lifts frequently breaking, flats left without running warm water, broken railings, leaking roofs, and widespread damp and black mould. Following this visit, Imran conducted a comprehensive parliamentary survey of the building’s residents which found that:

  • 100% of residents were dissatisfied with the reliability of the lifts in Waryn House;
  • 80% of residents were either very dissatisfied or dissatisfied with the safety of stairs and railings;
  • 80% of residents were either very dissatisfied or dissatisfied with the state of cleanliness;
  • 60% of residents were either very dissatisfied or dissatisfied with the ground maintenance; and
  • 100% of residents did not believe that the quality of accommodation and service provided was value for money.

Given the serious issues at Waryn House, Imran immediately called for a meeting with the Chief Executive of Incommunities, Rachael Dennis, and today secured a commitment from Incommunities to complete an audit of all four residential blocks on the Fairhaven Green Estate in Thorpe Edge to identify and complete necessary works by the end of June 2022, as well as to bring forward to this year the plans to replace the broken and antiquated lift system in Waryn House.

To help give residents a stronger voice with Incommunities, Imran also secured a commitment to introduce a free telephone number for tenants to contact Incommunities which would replace the expensive 0330 numbers, and to put in place a  regular residents’ meeting with an Incommunities Housing Officer.

Speaking on his commitment from Incommunities to immediately begin repair work at Waryn House, Imran said:

“What I saw back in March at Waryn House in Thorpe Edge was quite simply nothing less than a complete ‘House of Horrors’ for residents, with some of the worst maintained social housing that I have ever seen posing a real danger to the people who have to live there, and it was shocking that Incommunities had neglected the property for so long, despite the complaints of tenants.

“I’m therefore pleased that I’ve been able to secure a firm commitment from Incommunities to undertake a full and thorough audit of all four residential blocks on Fairhaven Green in Thorpe Edge, not just Waryn House, and for all necessary repairs, including replacing broken railings, fixing the properties with no warm running water, eradicating damp and black mould, and repairing leaking roofs within the month.

“Every single landlord has a responsibility to keep their tenants safe and provide safe, secure accommodation, and if anything, it should be even stronger for social landlords who house some of the most vulnerable people who often have nowhere else to go if their accommodation isn’t fit for purpose. I will therefore be keeping a close watch on the work that Incommunities undertake at Waryn House and elsewhere over the next month, and I am clear that I will not shy away from holding them to account.”

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